Privacy Policy

Lopez Gallery Privacy Policy. Last updated: 7/18/2024
This Privacy Policy describes how Galerie Lopez (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.galerielopez.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean that you are the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.

How we collect and use your personal information
To provide the Services, we collect and have collected personal information about you in the past 12 months from various sources, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information do we collect?
The types of personal information we obtain about you depend on how you interact with our site and use our services. When we use the term "personal information," we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you

Information you submit directly to us through our Services may include:
- Basic contact information, including your name, address, telephone number and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Your account information, including your username, password, and security questions. - Purchase information, including items you have viewed, added to your shopping cart, or added to your wish list.
- Customer support information, including information you choose to include in communications with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide certain information about yourself directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information collected through cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including information about your device, browser, network connection, IP address, and other information regarding your interaction with the Services.

Information obtained from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our site and services, such as Shopify.
- Our payment processing companies, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with the products or services you have requested, in order to perform the contract we have entered into with you.
- When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, nor for their policies or practices. For more information, please see the section below, Third-Party Websites and Links.
How we use your personal information
- Providing Products and Services. We use your personal information to provide the Services to you and fulfill our contract with you, including to process your payments and orders, send you notifications about your account, purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipments, facilitate returns and exchanges, and allow you to post comments.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, including sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and to present you with advertisements for products or services. This may include using your personal information to better tailor services and advertising on our Site and other websites.

- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and open an account, you are responsible for the security of your login information. We strongly recommend that you do not share your username, password, or other login information with anyone. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and to improve our services. We do this in our legitimate interest to meet your needs, provide you with efficient services, and maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with the operation of our Shopify store, please visit https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), to conduct analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies through its controls. Please note that deleting or blocking cookies may have a negative effect on your user experience and that some services, including some general features and functionality, may not function properly or become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:
- With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide you with services and advertising. For example, we use Shopify to support targeted advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.

    In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with an asterisk) about users for the purposes described above in the “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” sections:

    Category :
    - Identifiers such as basic contact information and certain order and account information
    - Commercial information such as order, purchase and customer support information - Internet or other similar network activity, such as usage data Categories of recipients:
    - Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics service providers).
    - Business and marketing partners
    - Affiliates We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. In the last 12 months, we have “sold” and “shared” (as these terms are defined in applicable law) personal information for the purpose of engaging in advertising and marketing activities, as follows.

    Category of personal information
    - Identifiers such as basic contact information and certain order and account information.
    - Commercial information such as records of products or services purchased and purchase-related information
    - Internet or other similar network activity, such as usage data Categories of recipients
    - Business and marketing partners
    User-generated content
    The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of ​​the Services, that content will be public and available to anyone. We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure.

    We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose to or receive from third parties.
    Third Party Websites and Links
    Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, or the accuracy, completeness, or reliability of any information found there. Information you provide on public or semi-public sites, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without limitation to their use by us or any third party. The inclusion of these links does not, in itself, imply endorsement of the content of such platforms or their owners or operators, except to the extent otherwise stated within the Services.

    Children's Data
    The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request deletion.
    As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined under applicable law) personal information about individuals under the age of 16.

    Security and Retention of Information
    Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send us may not be secure during transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
    How long we retain your personal information depends on various factors, such as whether we need the information to administer your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
    Your rights and choices
    Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, they may only apply in certain circumstances, and in some cases, we may refuse your request as permitted by law.

    - Right of access/information. You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
    - Right to erasure. You may have the right to request that we delete the personal information we hold about you.
    - Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
    - Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.

    - Right to Opt Out of Sale, Sharing, or Targeted Advertising. You may have the right to ask us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes that are considered “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you are using to visit the Site.
    - Right to limit and/or refuse the use and disclosure of sensitive personal information. You may have the right to request that we limit the use and/or disclosure of sensitive personal information to what is necessary to perform the services or provide the goods reasonably expected by an average individual.

    - Restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal data.
    - Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
    - Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
    - Managing communication preferences: We may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option in the emails we send you. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you have placed.
    You can exercise any of these rights where indicated on our site or by contacting us using the details provided below.

    We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights.
    Before accepting such a request from an agent, we will ask them to provide proof that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us.
    We will respond to your request within the timeframes required by applicable law. We use Shopify advertising services, such as Shopify Audiences, to personalize the advertising you see on third-party websites. To opt out of Shopify merchants who use these advertising services from using your personal information for such services, visit https://privacy.shopify.com/en.
    Complaints
    If you have any complaints about how we handle your personal information, please contact us using the details below.